Privacy Policy

1. Information We Collect

We collect the following types of information:

• Personal Information: Name, email address, phone number, and role (owner, teacher, parent, student) provided during registration.
• Institute Data: Student records, attendance data, fee records, batch information, and exam results entered by institute administrators and teachers.
• Usage Data: Device information, app usage patterns, and log data collected automatically to improve the Service.

2. How We Use Your Data

We use the collected information to:

• Provide and maintain the Service
• Manage user accounts and authentication
• Send notifications related to the Service (attendance, fees, announcements)
• Improve and optimize the Service
• Provide customer support
• Comply with legal obligations

3. Data Storage & Security

All data is encrypted in transit (TLS) and at rest. Each institute receives tenant-isolated data storage, ensuring your data is never mixed with other institutes. We implement industry-standard security measures to protect against unauthorized access, alteration, disclosure, or destruction of data.

4. Third-Party Services

We use the following third-party services to operate the platform:

• Firebase: Authentication and push notifications
• Cloudflare: CDN, DNS, and DDoS protection

These providers have their own privacy policies governing the use of your information. We only share the minimum data necessary for these services to function.

5. Cookies

We use essential cookies for authentication and session management. We do not use third-party tracking or advertising cookies. You can configure your browser to refuse cookies, though this may affect your ability to use certain features of the Service.

6. Children's Privacy

The Service may store information about students who are minors, as entered by institute administrators and teachers. We do not knowingly collect personal information directly from children under 13. All student data is managed and controlled by the respective institute administrators.

7. Data Retention

We retain your data for as long as your account is active or as needed to provide the Service. If you request account deletion, we will delete your personal data within 30 days, except where we are required to retain it by law.

8. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Export your data in a portable format
• Withdraw consent for data processing

To exercise any of these rights, please contact us at the email address below.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of significant changes by posting the updated policy on the Service. Your continued use of the Service after changes are posted constitutes your acceptance of the revised policy.

10. Contact

If you have any questions about this Privacy Policy, please contact us at nparashar150@gmail.com.